The Technical Sales Representative conducts sales in the field through face-to-face interactions and in the office through inbound and outbound phone calls with new and existing customers. This role is responsible for providing the best possible customer experience and offering hands-on explanations of new or updated services when necessary.

About Savy & Sons

We are Savy & Sons, providing infrastructure restoration and trenching solutions, and we are growing by the day. Our mission is to show up with solutions, exceed expectations, and outperform yesterday’s success. We aim to impact the lives of 500,000 customers by building the future and restoring the past.

We are aligned and transparent in our pursuit of helping every team member reach their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: we are inspirational, accountable, disciplined, results-oriented, and committed to making safety our number one priority.

Objectives

• Plan and organize work to maximize crew productivity by deploying delay-free production practices.
• Understand the full Scope of Work (SOW) and project specifications for assigned projects, including estimates, labor-hour budgets, and production rates. Communicate plan details to the Technical Director and project management team.
• Maintain professional relationships with customers, subcontractors, and worksite team members.
• Submit daily “Wins” and report tasks and activities.
• Perform other duties as assigned.
• Execute and manage Certificates of Insurance (COIs), W-9 forms, and subcontractor agreements.
• Execute job-completion email follow-ups.
• Communicate with customers, make outbound calls to potential customers, and follow up on sales leads.
• Promptly answer customer questions to help move proposals toward closed contracts.
• Stay up to date on product and service offerings.
• Attend trade shows and sales events as needed.
• Manage the pipeline of qualified customers and leads using company-provided systems.
• Meet daily KPIs and monthly sales targets.
• Communicate recommended products and services based on customer needs.
• Master company knowledge, products, and the service delivery model.
• Evaluate customer needs and make recommendations with the highest level of integrity while adhering to the company’s mission, vision, and values.
• Complete CardoneU training daily and attend weekly sales meetings in the office.
• Maintain contact with customers throughout the sales process to ensure information is delivered and any additional authorizations are obtained.
• Demonstrate outstanding computer skills, including typing, internet searching, proficiency with Google platforms, and the ability to learn new software quickly and efficiently.

Competencies

The requirements listed below are representative of the knowledge, skills, and abilities required to succeed in this role, but are not necessarily all-inclusive.

• Take a proactive approach to problem-solving and process improvement.
• Maintain a positive attitude while working in a team environment with competing priorities.
• Thrive in an environment of change and growth.
• Contribute to process development.
• Demonstrate strong written and verbal communication skills.
• Maintain outstanding organizational and administrative skills.
• Think independently and collaboratively when approaching job responsibilities.
• Develop and maintain long-lasting client relationships.
• Understand occupational hazards and SafeWork practices.
• Maintain a professional demeanor and appearance at all times.
• Have a competitive mindset and a desire to win while maintaining a team-oriented attitude.
• Organize workloads effectively and ensure proper follow-through.
• Communicate effectively in English with team members, management, and customers, both verbally and in writing.
• Read and interpret documents such as safety manuals, procedure manuals, and blueprints.
• Interpret instructions provided in written, oral, diagram, or schedule form.
• Maintain a positive attitude while working in a fast-paced environment.
• Demonstrate excellent consultative sales skills while providing outstanding customer service.

Education And Experience

• High school diploma or equivalent (GED) required; equivalent experience may be considered.
• Valid driver’s license.
• Experience using Google Sheets, Docs, Drive, and Gmail.

Physical Requirements

Strength and Stamina

• Must be able to lift and carry heavy objects weighing up to 60 lbs regularly.
• Ability to perform manual labor for extended periods, often in challenging conditions such as heat, cold, and rain.

Manual Dexterity

• Must have excellent hand-eye coordination and be able to perform tasks requiring precision.
• Ability to use hand tools, power tools, and other equipment commonly used in construction.

Mobility

• Must be able to stand, walk, and move around a job site for long periods.
• Ability to climb ladders and scaffolding and work at heights.

Flexibility

• Must be able to bend, stoop, kneel, and crouch frequently.
• Ability to work in confined spaces or awkward positions.

Balance and Coordination

• Must have good balance to work on uneven surfaces and at various heights.
• Ability to coordinate multiple body parts while performing tasks.

Vision and Hearing

• Must have good visual acuity to read blueprints and see details at a distance.
• Ability to hear instructions and warnings at a noisy construction site.

Endurance

• Must be able to perform physically demanding tasks over extended periods without fatigue.
• Ability to work long hours and possibly nights, weekends, and holidays, depending on project needs.

Environmental Tolerance

• Must be able to work in various environmental conditions, including extreme heat, cold, and inclement weather.
• Ability to tolerate exposure to dust, fumes, and loud noises on standard construction projects while using appropriate PPE.

Equal Employment Opportunity

Savy & Sons, Aligned Elevator, JWI, and ECRR are equal opportunity employers committed to creating workplaces built on respect, integrity, and opportunity.

We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable federal, state, or local law.

We are committed to fostering an inclusive workplace where every team member is treated with dignity, has the opportunity to grow, and is empowered to contribute to our shared success.